Privacy Policy
At SwiftRide, we highly value your privacy and are committed to protecting your personal data. We collect, use, and store information in accordance with applicable data protection laws and industry standards. This Privacy Policy explains in detail what information we collect, how we use it, how we protect it, and how you can control your data when purchasing electric scooters on our website.
What Information We Collect
We may collect various types of personal and technical information to provide you with the best service and an optimized shopping experience for electric scooters:
- Information You Provide Voluntarily: This includes personal data you share when registering on our website, filling out forms, placing orders, or contacting us via support forms. Such information may include your name, surname, email address, phone number, shipping address, date of birth, and other details required for purchasing from our electric scooter store.
- Automatically Collected Data: We automatically collect information about your device and interactions with our website when you visit. This data may include device type, IP address, browser type, operating system version, geographic location, pages viewed, time spent on the site, clicks, and other actions related to electric scooter browsing.
- Cookies: We use cookies to enhance website performance and provide a better user experience while shopping for electric scooters. Cookies help store your preferences, optimize website functionality, and collect statistics on website traffic and marketing campaign effectiveness.
How We Use Your Information
The data we collect is used for various purposes, including improving the user experience and providing effective support during your electric scooter purchases. Here’s how we use your information:
- Providing Website Services and Features: Your information is essential to give you access to our products, process your orders, and complete your purchases.
- Customer Support and Feedback: We use your data to respond to inquiries, manage requests, and resolve issues related to your electric scooter purchases.
- Improving Our Services: We conduct analytics and gather feedback to enhance our services, optimize the purchasing process, and improve website performance.
- Marketing and Personalization: If you’ve consented to receive marketing communications, we may send you updates on new electric scooters, promotions, news, and special offers tailored to your interests.
- Security and Fraud Prevention: Your data may be used to prevent fraud, unauthorized access, and other security-related risks on our website.
We will not use your data for purposes other than those mentioned in this Privacy Policy without your explicit consent.
Sharing Data with Third Parties
We respect the confidentiality of your information and do not share it with third parties, except in cases where it is necessary to provide our services or comply with legal obligations.
Your information may be shared with third parties only in the following cases:
- Fulfilling Our Obligations: For example, processing payments through payment systems or coordinating with delivery services for your electric scooter orders.
- Legal Compliance: When required by law, regulation, or at the request of governmental authorities.
- Collaboration with Trusted Partners: We may work with partners who assist us in improving our services, such as hosting providers, analytics services, and marketing agencies.
How We Protect Your Information
The security of your personal data is our top priority. We implement technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed 100% secure, so we cannot ensure absolute security.
Your Data Rights
You have the right to access, correct, delete, restrict, or transfer your personal data. You can also withdraw your consent to data processing at any time by contacting us directly.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, so we encourage you to review it periodically. Your continued use of the website after any changes implies your agreement with the updated terms.
